On 15th November 2002 the discount for prompt payment was eliminated inline with the planned introduction of Prepaid meters.
Visit a customer service & vending outlet during opening hours:
| Days | Cash Power Vending Services, Sogi & Salelologa | Electiricity Bill Payment Services Sogi, Vaitele & Salelologa | Cash Power Vending Services Vaitele |
| Monday - Friday | 9am - 4pm (Sogi) 9am - 5pm (Salelologa) |
9am - 4pm (Sogi) 9am - 5pm (Salelologa) |
24 hours |
| Saturday | CLOSED (Sogi) 9am - 4pm (Salelologa) |
CLOSED (Sogi) 9am - 4pm (Salelologa) |
24 hours |
| Sunday | CLOSED | CLOSED | 24 hours |